| How
is billing for Subscription handled? |
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Contracted Work will automatically
charge your credit card for the subscription level you choose, each
billing period until you cancel your subscription according to the
steps outlined below. For example, if you choose a Monthly Basic payment
term, Contracted Work will automatically charge you the Monthly Basic
subscription fee every month unless you cancel your subscription.
If you upgrade to Monthly Gold in the middle of your billing cycle,
your subscription will be updated at the next billing date unless
a request for immediate upgrade is received by email. Downgrading
or cancellation of any subscription will not result in any refund
of fees already paid. Your subscription status will not be activated
until Contracted Work receives your payment. When you pay by credit
card, payment is processed immediately and your subscription status
becomes effective immediately. |
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| How
do I change my subscription from Monthly Gold to Monthly Basic? |
| |
You must go to the Sign-Up
page and click on the Monthly Basic button. It will become in effect
at the start of the billing month. |
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| How
to cancel? |
| |
Log into your account and click the 'manage subscription' button, select the cancel option from the menu and submit. For email cancellations please send an email to cancela@contractedwork.com
with your user name included (you must receive a confirmation email when cancelling by email), or cancel by phone:1-727-710-3855 Contracted Work Customer Service
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| What
is feedback? |
| |
Feedback is a rating of the provider by the buyers to ensure proper
quality in the marketplace. Poor feedback reflects poorly on the
provider and Contracted Work and can result in closing the providers
account.
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| Do
I need a credit card to become a Monthly Basic service provider? |
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Contracted Work does require
a credit card for service providers. Your subscription fee may be
paid through your credit card. |
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| What
happens if I change my credit card? |
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You can change your credit
card from the Subscription Sign-Up page. When you change your credit
card, it will be used for future payments of the subscription fee.
Contracted Work will charge your card the subscription fee on each
billing date. |
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| If
I sign up for Monthly Basic, can I later move up to Monthly Gold?
|
| |
You can upgrade your status
to Monthly Gold at any time. Unused fees paid for MonthlyBasic will
be credited to your Monthly Gold fee. To upgrade, go to the Account
menu and enter your user-name and password. Next, click Providers/Manage
Subscription link. From there, click the Monthly Gold button. |
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